• Jeni Nunn | Primary School Events Coordinator (CBOP)

    Yeay, I passed!!
    Having not studied for several years I was a little apprehensive about signing up for the First Line Business Management Course. – Now, having done the course I can honestly say it has definitely set me on an awesome career pathway.
    With the support and encouragement given by staff at Blue Mercury I learnt how to set goals, work to a timetable, research information, and gained skills to present to an audience with the confidence and knowledge that what I am delivering is easily understood both verbally and in written format. I still go back to the tutors from time to time and run questions past them - that’s the great thing about Blue Mercury – even after you have completed the course they are still there to support you 100%.
    The whole program is amazing and promote it wherever I can – if you are looking to further your knowledge, add an extra tool to your toolbox, or looking for something a little bit different – GO FOR IT – you should never stop learning!
    Jeni Nunn

  • Geoff Campbell Tradestaff Area Manager

    Good Morning,

    I have just received your card, thank you!

    I really enjoyed the leadership training provided through Blue Mercury and I now feel more confident and empowered in my role as an Area Manager.

    You have done a fantastic job of tailoring the training to the Tradestaff AM team, your encouragement and support is very much appreciated.

    Nice work with the handmade card too, very cool.

  • Sue Harris

    Having completed this programme, I now feel confident and enthusiastic about striving for management-level position.
    I thoroughly enjoyed the inter-active nature of the training, and the support received from Sharon and Nola throughout, was exceptional.

  • Sandrine Smith

    I recently finished the "Lead the Way" programme coached by Sharon. The Blue Mercury Leadership course helped me improve my relationship not only with my working team but also with my family, because I started to listen more than I talked. I found the experience challenging and very rewarding. I would recommend Sharon and the Blue Mercury Leadership team to people who wish to improve their interpersonal skills and be part of a winning team!

  • Niel Wade

    I would like to say thank you for all the tools/ skill sets that you have taught me over my year of attending your leadership focus group. I have found these to be invaluable in stepping up to my new role as Silverdale branch manager.
    My key learnings were:
     Negotiation – A useful skill not only for my client visits but in enabling my staff
    to raise their performance. To be able to diffuse issues/ conflict and get the
    end result that I need.
     Communication – Understanding the different verbal styles, non verbal, voice
    tone, building rapport, effective questioning, body language, positive feedback
    and most importantly knowing when to be silent and listen.
     Understanding the different stages of a high performance team and how to
    keep that team performing.
     Tools – Brainstorming, Flow charts, Run charts, Fishbone diagrams, the
    famous 5whys, cause & effect diagrams, problem solving the list is endless. Lastly and by no means least PLANNING, EFFECTIVE DELEGATION,
    ENCOURAGEMENT and MOTIVATION.
    I could not have had the success that I have had at Silverdale, without the use of some or all of these skills that I have learnt from Blue Mercury.

  • Keri Baillie

    I decided to do the Lead the Way course (National Certificate in Business - First Line Management (Level 4) with Sharon and Blue Mercury Leadership because I felt that that I needed to get into some more study; I think study and self-development, regardless of your age or life situation is always important. I did this, alongside the WILSS National Certificate in Sport Administration course. As a fulltime working mother with two boys aged 8 and 11, this course structure allowed me to study without interrupting my other everyday commitments. This course provides a wonderful foundation for those in organizations who are working alongside other people all the time, both paid and in volunteer positions. It gives you some guidance and support in various aspects of developing not only yourself but those around you. The skills and knowledge gained to help you to build productive high performance teams with effective leadership. The practical knowledge gained can be applied to all aspects of life and work going forward into the future. Sharon is an amazing and inspirational person, and without her guidance I would have really struggled. I always went away from course with a great sense of achievement, not just with the course work, but also with the other words of wisdom that Sharon uses in the delivery of her course. I have definitely gone away from the course with a greater sense of self-ability, and strength. Since finishing the course, I have changed jobs gaining a position in a multi-million dollar company, and now have the tools and strength to trust in my abilities going forward.